Description of Issue: With this issue, you might experience water leaking from where the sprayhead and pull-out hose connect or water running down the pull-out hose under the sink.
 

Cause

Sprayhead hose ball joint is worn. Over time, the pivoting ball joint on the sprayhead hose may wear out causing water to leak at this point. Water will leak at the sprayhead and hose connection or may run down the pull-out hose and leak under the sink.
 

Solution

1.
Identify your faucet model number. To identify your faucet model number, please view Identifying Your Faucet Model. Or, enter a photo of your product in Kohler Scout.

2.
The Faucet Parts Catalog is another resource that can help identify your product and service parts.

3.
To locate the sprayhead part number for your faucet, go to the Installation & Service Parts section on the website page for your faucet model. For additional information on viewing the Interactive Service Parts Diagrams, please view Troubleshooting: Identify Product Replacement Parts.
 
4.
Replacement parts for this faucet may be covered under the Kohler Faucet Lifetime Limited Warranty . Contact Kohler Customer Service for additional details.