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Other ProductsI Have a Question on the Price Listed on My Invoice or Credit Card Statement. What Do I Do?
Other Products
I Have a Question on the Price Listed on My Invoice or Credit Card Statement. What Do I Do?
Please have your order number available and contact Kohler Customer Care Center for assistance at 1-800-456-4537, 8:00 am – 5:00 pm (Central Time Zone), Monday – Friday.
You may also reach us by Chat, 7:00 am – 8:00 pm (Central Time Zone), seven days a week.
NOTE: You will see a few lines on your credit card statement for your order. One is for a pre-authorization amount which will be removed after a few days, one is for the cost of the product including shipping, and one is for local sales tax.
NOTE: If you placed your order through a Distributor or Retailer, like Ferguson, The Home Depot, or build.com, please contact that place of purchase for assistance with your order.