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Sinks
I don't know my Sink Model
The canister flush valve does not lift high enough
Identifying Your Sink Model
Model Number Location Overview
The model number is located on the underside of the sink, either molded into the sink material or stamped with ink.
Typically the model number starts with a K, such as K-5942.
In some cases, the model number is preceded by 97 or 87. For example, 975942 contains the model number 5942.
In other cases, the model number may not be preceded by anything, but will be located in front of the sink dimension, such as 21 X 14.
Some sinks do not have a model number molded or printed on to them. You can determine your model number by recording the serial number and contacting Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
The model number is stamped in ink on the underside of the sink, and consists of four or five digits.
The serial number is printed on a label that is adhered to the bottom of the sink. In the example above, the serial number is printed under the left side of the bar code.
Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
The model number is molded onto the underside of the sink. The model number consists of four or five digits and includes a K- prefix.
The serial number is printed on a label that is adhered to the sink.
Kitchen Sinks: The serial label can be found on the underside of the left basin of a double basin sink, and the underside of the left side of a single basin sink.
Bathroom Sinks: The serial label can generally be found on the underside of the front side of the sink.
Bar Sinks: The serial label can be found on the underside of the front side of the sink.
Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
The model number is molded onto the underside of the sink.
The serial number is printed onto a permanent label on the underside of the sink.
Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Since glass sinks are transparent, the model number and serial number are not applied to the product.
The model and serial number are printed on a label that is found on the outside of the product box.
Product Identification Without the Box
If the original box is not available, the product can be identified by visiting us.kohler.com and doing a search for glass sinks.
For assistance finding your model number, contact the Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
The serial number is printed on a label that is adhered to the pedestal or shroud. The label is printed in various locations depending on the type of pedestal or shroud.
Serial numbers are located on the back upper side of the pedestal or underneath the pedestal foot.
Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
The serial number is printed on a label that is adhered to the bottom of the sink.
Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
The serial number is printed on a label that is adhered to the backside or underside of the sink.
Bathroom Sink: The serial label can be found on the backside of the sink.
Kitchen Sink: The serial label can be found on the underside of the sink.
Utility Sink: The serial label can be found on the underside of the sink.
Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
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